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Accounts Receivable Representative

Louisville, KY, United States  |  Finance  |  ID: REQ-13208

Description

The GEA Way

At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  

The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come togetherwe always look for a better way, and we create possibilities

Interested in joining us on our journey? 

We are looking for an Account Receivable Representative to join our GE Appliances Finance team. In this role, you will have the opportunity to work with customers to ensure timely payment in order to minimize past due receivables. In addition, you will collaborate with customers, sales department, distribution, operations, and other teams to identify and resolve issues preventing payment. This is a fast-paced role and an early career position with the opportunity to grow within the Finance Organization.

Position

Accounts Receivable Representative

Location

USA, Louisville, KY

How You'll Create Possibilities

  • Work with customers to ensure timely payment in order to minimize past due receivables.
  • Collaborate with customers, sales department, distribution, operations, and other teams to identify and resolve issues preventing payment.  
  • Determine next steps in the collection process when faced with a challenging situation, including but not limited to internal escalation.
  • Develop and sustain cooperative relationships with internal and external customers and stakeholders through email and phone communication.
  • Utilize MS Excel and Access for customer account research, statement creation, and account reconciliation.
  • Utilize customer or 3rd party web portals for research and resolution of past due invoices and deductions.
  • Research unapplied cash and credits, and reconcile with customer invoices or deductions.
  • Understand customer billing requirements and follow process accordingly to ensure timely and accurate payments.
  • Work with various departments to resolve customer disputes and to address process issues causing disputes.
  • Review and release orders adhering to established company policies and procedures.  Engage Risk and Sales teams when orders exceed allowed limits.

What You'll Bring to Our Team

Minimum Qualifications:

  • Associates degree or experience in collections, accounts receivables, accounting/financial services, or customer service/call center setting
  • Excellent verbal and written communication skills
  • Ability to work in a team environment
  • Ability to multi-task
  • Strong organizational skills

Preferred Qualifications:

  • Bachelor's degree in a related field
  • Bilingual in Spanish
  • Previous Accounts Receivable and/or Customer Service experience
  • Proven analytical, negotiation, and influencing skill
  • Accountable and willing to take initiative
  • Advanced proficiency in MS Excel with the ability to:
    • Efficiently use spreadsheets
    • Produce graphs and tables
    • Efficiently perform calculations as well as automations to process large quantities of data relevant to business tasks.
  • Proficiency in MS Access

The starting salary for this position is non-negotiable at $19.25/hour

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences.  We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected]

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