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Senior Quality Solutions Program / Project Manager

Louisville, KY, United States  |  Project & Program Management  |  ID: REQ-13213


Job Location

USA, Louisville, KY

Job Posting Title

Senior Quality Solutions Program / Project Manager

The Challenge

The Senior Program/Project Manager will work cross-functionally across Commercial, Digital Technology & Distribution to design and improve Reverse Logistics processes. This includes implementing creative solutions to reduce incoming returns as well as optimizing & improving overall flow utilizing Lean & Six Sigma methodologies. In addition, they will partner with key manufacturing sites to improve Cost of Quality metrics, with special focus on Scrap & As Is Margin Loss.

What you will Do

Essential results-based duties

  • Identify & create relationships with key process stakeholders to solve problems
  • Establish KPI’s to measure & improve processes
  • Use Lean & Six Sigma tools as needed to drive process improvements
  • Attend Cost of Quality meetings as the Quality Solutions representative on assigned sites, reporting on site status, projects & actions to improve Quality.

What you need to Succeed

Position Requirements:

  • Clear thinker in a fast-paced environment, prioritizing conflicting demands with the composure to satisfy multiple and sometimes competing agendas.
  • Change Manager; process-driven with demonstrated success implementing sustainable processes and gaining buy-in from upper management, peers, and team
  • Successful record of leading and influencing cross functional teams; strong interpersonal skills with the ability to build and maintain effective working relationships
  • Self-driven, energized by empowerment and accountability
  • Prior experience implementing process improvements and projects that reduce cost or improve quality.
  • Experience working Cross Functionally with Commercial, Supply Chain, Quality, Fulfillment or Sourcing
  • Excellent communicator & storyteller – in written, oral & visual formats.
  • Understands the big picture and aligns priorities with broader goals, measures and outcomes.
  • Demonstrates initiative and takes action proactively.  Self-starter who consistently meets or exceeds deadlines.
  • Goal-oriented and proactive in problem solving, coupled with creativity and a high energy level.
  • Proficient in Microsoft Word, Excel, and PowerPoint.
  • Must be able to travel up to 10% domestically; willingness to travel by car or airplane

Competencies required at various levels in the following areas:

  • Project Management
  • Cost/Price Management-must understand and manage the cost/price tradeoff with service in portfolio management
  • Financial Analysis
  • Logistics Management
  • Negotiation Skills
  • Supplier Relationship Management
  • Systems Capability

Minimum Qualifications:

  • Bachelor’s degree or equivalent work experience
  • Minimum 5 + years of work experience in distribution, supply chain, transportation management, logistics, sourcing, fulfillment
  • Prior experience implementing process improvements and projects that reduce cost or improve quality.

Preferred Qualifications:

  • Bachelor’s degree preferred in supply chain management, business, finance, or other related field of study.
  • Minimum 7 + years of work experience in distribution, supply chain, operations, sourcing, fulfillment
  • Experience working within a manufacturing environment leading cost our or process/quality improvement projects.
  • Black Belt or Green Belt Certified
  • Experience using Oracle ERP Systems

Working Conditions:

  • Working conditions are normal for an office environment.
  • Work may require occasional weekend and/or evening work.
  • Up to 10% travel required for customer sites/ plants, etc.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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