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Principal Business Systems Analyst, e-Commerce - REMOTE

Louisville, KY, United States  |  Information Technology  |  ID: REQ-13867


Job Location

USA, Louisville, KY

Job Posting Title

Principal Business Systems Analyst, e-Commerce - REMOTE

The Challenge

The Principal Business Systems Analyst converts business requirements into functional specifications to define product criteria. The role acts as the intermediary between Digital Technology (DT) and Business to help the business partner achieve desired results. This person exhibits a deep understanding of the domain, industry trends, and potential impacts and influences customers, product managers, and engineering teams in design actions, technology choices, and timelines. This person also needs to engage with business managers and users to understand how data-driven changes to processes, products, services, software, and hardware can improve efficiencies and add value.

What you will Do

• Play a key role to elicit, analyze, specify, and validate the business needs of stakeholders, while collaborating with project sponsors to establish project scope and vision
• Identify and establish scope and parameters of requirements analysis on a project-by-project basis to define project impact, outcome criteria, and metrics
• Act as a key member of the project team, facilitate requirements workshops and document detailed functional, technical, reporting & data requirements
• Gather, create and document current (as-is) and future (to-be) business requirements, data flow diagrams, SIPOC (suppliers, inputs, process, outputs, customers) process workflows, use case scenarios and functional design for development
• Make recommendations for solutions or improvements to business processes that can be accomplished through new technology or alternative uses of existing technology 
• Develop and manage a detailed project scope, schedule and plan milestones, and updates using standard company tools and processes such as SmartSheet
• Project administration using JIRA or other appropriate tools in use for ticket creation, user stories, epics, and sprint management
• Prepare the test cases considering functional, regression & load testing needs of business scenarios
• Identify roadblocks or bottlenecks proactively, to remove the obstacles for teams to move forward 
• Provide project updates regularly to various stakeholders on progress of projects, risks and mitigation, and fiscal status
• Consolidate legacy applications by leading initiatives to migrate applications to new platforms 
• Provide primary point of contact for end-user support and provide input for training material
• Coach team members on process documentation, solution design, and project management
• Serve as the project management single point of contact for the OX Marketing Team

What you need to Succeed

Minimum Requirements:

• Bachelor's degree in Computer Engineering, Computer Science, or related fields with at least 2 years running IT end to end projects 
• 7+ years of business analyst experience and prior Project Leader experience  
• 5+ years working with eCommerce platforms (example: Bigcommerce, Shopify, Magento, Salesforce Commerce Cloud) and/or Salesforce Marketing Cloud
• Prioritization and organization skills required to manage current and pending tasks appropriately, including project planning, requirements documentation, traceability matrix, sprint planning, scrum leadership, metric tracking, risk analysis, and launch planning
• One or more of the following certifications: Certified Business Analyst Professional (CBAP), Professional in Business Analysis (PMI-PBA), Certified Professional for Requirements Engineering (CPRE), Certified ScrumMaster (CSM) or a similar certification 
• Experience with one or more task management tools such as Jira, Trello, or SmartSheets
• Demonstrated leadership and ability to influence

Preferred Qualifications:

Knowledge of Oracle and APIs (Application Programming Interface)
• Experience working in a high-velocity Agile software development team with rapid release cycles
• Desire to continually learn about new systems, SAAS tools, and programming languages
• Good knowledge or experience working in the Manufacturing industry
• Self-motivated, well-organized, and able to work autonomously 
• Proven track history of written and verbal communications to update stakeholders and provide direction to team members
• Exceptional analytical and problem-solving abilities
• Ability to search for innovative solutions, find ways to overcome obstacles, and drive change
• Process oriented and committed to #1 quality
• Ability to mindfully listen and facilitate moving a diverse group to consensus 
• Ability to coordinate multiple concurrent projects and prioritize internal requests

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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