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Demand Planning, Senior Manager

Louisville, KY, United States  |  Manufacturing  |  ID: REQ-13988


The GEA Way

At GE Appliances, a Haier company, we come together to make “good things, for life.”  As the fastest-growing appliance company in the U.S., we’re powered by creators, thinkers and makers who believe that anything is possible and that there’s always a better way.  We believe in the power of our people and in giving them the freedom to explore, discover and build good things, together.  

The GEA Way philosophy, backed by three simple commitments defines the way we work, invent, create, do business, and serve our communities: we come togetherwe always look for a better way, and we create possibilities

Interested in joining us on our journey? 

The Demand Planning, Senior Manager is a key driver in creating and managing the true customer/consumer demand signals by which the organization aligns Supply Chain and company resources. This is a critical role in the S&OP process, as revenue and supply plans leverage this information to make key decisions. The demand planner utilizes data insights, customer collaboration, forecasting models, and technology to improve forecast accuracy for the company. The Demand Planner also leads the efforts and coordination involved to create the demand forecast and work with other functional teams to develop a consensus plan, which will then be reviewed with the supply-planning portion of S&OP.


Demand Planning, Senior Manager


USA, Louisville, KY

How You'll Create Possibilities

Lead the development of the GEA Demand Plan for each S&OP cycle

  • Assess the impact of market changes or significant variances in the forecast and recommend appropriate revisions and tactics.
  • Manage statistical forecast exceptions by to identify and fix potential issues.
  • Collect past/future demand factors (distribution gains/losses, price changes, new/discontinued products, promotion plans, competitive intelligence, etc) from sales and marketing and forecast/model their impacts on demand.
  • Interact with sales, marketing, and operations to understand and interpret the potential impact market trends and demand drivers can have on demand and adjust the statistical forecast to reflect those impacts.
  • Effectively manage matrix of assigned customer forecasts and assigned product line forecasts to determine optimal aggerated and disaggregated forecasts

Deliver Sr. Executive level Demand Planning Reviews

  • Determine and communicate forecast range, with consensus demand, potential upside opportunity and downside risk, to the supply planners.
  • Develop, monitor, and communicate on changes and forecast accuracy to business unit and supply chain organizations, while driving continuous improvement.
  • Measure, analyze and report key process metrics and monitor adherence to key performance indicators (KPIs).
  • Drive critical conversations with Sr. Executives on key Forecasting decisions, business outcomes, and hold customers accountable to consensus forecasts.
  • Teach/educate/coach/mentor stakeholders toward desired business outcomes.

Support Implementation of new Demand Planning Technology

  • Use and maintain current demand-planning systems to create the best statistical forecast possible using established processes.  Apply segmentation to determine best forecasting model to apply to various product segments and customer types.
  • Familiarity with the standard demand planning system features, i.e. best-fit/what-if analysis, class/characteristic identification, aggregation/disaggregation, causal factors, etc.

Lead aggregate scenario planning across Micro Enterprises to effectively illustrate risks and opportunities for the business

  • Lead modeling across business cycle and conduct ad hoc analysis to help drive ME alignment and consensus decision making across Supply Chain
  • Coordinate data-driven hypothesis development and identification of critical variables
  • Establish Fulfillment SOPs, tools, and standards for leading scenario analysis

Drive Continuous Improvement and Continuing Education

  • Make recommendations to enhance business processes and identify opportunities to improve operational efficiencies.
  • Use Lean Tools: A3, Standard Work, Management Systems, Value Stream Mapping, 1x1 Problem Solving, Obeya, etc.
  • Track & drive progress on key initiatives, including achievements, timelines, KPI's, sequencing, resource allocation, risk/mitigation, leadership touchpoints/approvals
  • Must maintain outside industry recognized certification (TBD) and be a curious/avid learner- stays current on industry trends and best practices

What You'll Bring to Our Team

Minimum Qualifications:

  • Bachelor’s degree in engineering, business, finance, or scientific-related field. 
  • Minimum seven (7) years relevant work experience as a Demand Planner.
  • Proven ability to drive cross-functional, transformational changes that impact multiple functions while making the right business tradeoffs. Data driven decision making skills.
  • Proficiency using technology tools that enable demand planning, reporting and facilitates collaboration with external stakeholders.
  • Knowledge of finance, sales, marketing, and R&D functions in a consumer package goods business.
  • The ability to translate business goals and metrics into business process outcomes and related business cases for specific projects.

Preferred Qualifications:

  • Master’s degree in engineering, business or scientific-related field. 
  • Ten (10) years of professional experience, with at least seven (7) years within the Appliances industry (or equivalent consumer business) and three (3) years in a business leadership role.
  • Certified Professional Forecaster (CPF)  or Advanced Certified Professional Forecaster (ACPF) certification or other certifications in forecasting or demand planning
  • Experience/ certification in Six Sigma/ Lean, Value Stream Mapping and Visualization tools

Working Conditions:

  • Working conditions are normal for both an office and manufacturing environment.
  • Work may require occasional weekend and/or evening work.
  • Up to 10% travel may be necessary for travel to plants, suppliers, etc.

Our Culture

At GE Appliances, creativity meets passion and conversations lead to exceptional outcomes and experiences.  We respect and value the unique backgrounds and experiences that everyone brings to GE Appliances. We believe a diverse workplace, where everyone is included and people can be their true and authentic selves, fosters creativity and innovation. We know our differences are our greatest strength. The very best innovations across every function of a company come from diverse teams. Our commitment to ensuring a safe and inclusive workplace where everyone is valued allows employees to perform at their best, every day. Diversity at GE Appliances helps us achieve zero distance to our owners, innovate smartly and connect to the communities and customers we serve. We encourage and support the ideas, aspirations, and the wellbeing of everyone - our employees and our communities

GE Appliances is a trust-based organization. It is important we offer our employees the flexibility they need to do their best work while balancing the needs of the business and individuals. When you join GEA, you will have the opportunity to work with your leader to create a flexible work arrangement that balances the needs of the individual, team, and organization.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

If you are an individual with a disability and need assistance or an accommodation to use our website or to apply, please send an e-mail to [email protected]



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