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Senior Business Analyst, Smart Home Solutions

Louisville, KY, United States  |  Information Technology  |  ID: REQ-8920


Job Location

USA, Louisville, KY

Job Posting Title

Senior Business Analyst, Smart Home Solutions

The Challenge

The successful candidate will be a highly technical member of a growing team leading product innovation, new technology adoption and cloud strategy in the IoT domain. The successful candidate should have a strong initial software engineering skill set, can both architect and independently deliver on hands-on tasks and has a passion for automation and continuous improvement.

What you will Do

•    Lead and liaison between functional business customers and the Smarthome DT team to develop and drive Digital solutions in our SmartHome Solutions area.
•    Participate in the Digital Connected Council and partner closely with the SmartHome solutions Product Manager to understand the roadmaps, program influx and priorities
•    Foster dialogue and partner with business teams to deliver new capabilities and driving value attainment for our consumers
•    Having experience in understanding/working with programming teams and basic working knowledge of public clouds like AWS.
•    Responsible for contribution to strategic direction, evolution, design, documentation, implementation, validation, and support of critical IoT applications/frameworks.
•    Participate in understanding and providing direction for issues and planning regarding SmartHome Solutions' IoT application landscape.
•    Participate/Drive sprint planning and project management for the team. Drive Agile processes and enable efficient communication with business partners
•    Help in creating and maintaining project schedules for various projects working closely with the Mobile, Firmware, Electronics, product line leaders, Product management and Digital technology teams
•    Application planning and forecasting (current year initiatives and long-term outlook), prioritize tasks by criticality, development time and resourcing needs, coordinating with developers and architects, customers, and leadership to plan and execute to milestones.
•    Project management, ability to successfully manage multiple tasks, strong relationship building skills & communication skills, facilitating project meetings and presentations to all types of audiences with all members of the project spectrum.
•    Scope, setting schedule, timelines, work with DT resource capacity, and driving quality of deliverables for our business projects.
•    Drive root cause analysis and improvement opportunities for business disruptions with monitoring/controls.
•    Escalate issues to project members, business and DT leadership as needed.
•    Build repeatable and reusable processes, be an advocate for automation and simplification, ensure operating mechanisms are in place to deliver system availability/reliability and resolution to incidents and problems.
•    Advise & recommend team on all projects leading to high quality solutions for deliverables.
•    Drive productivity, cost-out and defect reduction in all phases of work.
•    Regularly update projects for executive dashboards for ticketing and project tracking as needed.
•    Demonstrate ability to work with limited supervision and achieves targets; can drive multiple projects simultaneously.
•    Promote and drive efficiency for self & team, be a self-starter, and deliver projects with priority and on time and budget. 
•    Development of visual functional & technical specs use cases and test cases.
•    Be a role model for other team members by upholding self and team ownership & accountability, partnering with our customer base and leadership, and driving self and team to meet critical project timelines.   

What you need to Succeed

Minimum Qualifications:

•    B.S. in Computer or Software Engineering, Software Development, Project Management, or equivalent experience
•    3+ years’ experience with formal software development methodologies (Waterfall, Agile, Test Driven Development)
•    3-5 years of project management experience with forecasting, application planning around cloud hosting and costing
•    2+ years’ experience working with global software development team (US & India)

•    3+ years of BA experience
•    Hands-on experience with one or more task management tools such as Jira, Trello, or SmartSheets experience
•    Ability to influence and build consensus with business stakeholders, other DT teams, and leadership
•    Ability to collaborate, negotiate with stakeholders, drive execution of projects and timely escalation
•    Proven experience working on large scale projects, prioritization, and handling day-to-day requests from the business
•    3+ years’ experience in influencing data-driven decisions, peers, contractors, and planning initiatives
•    Demonstrated behavior in being self-motivated, ability to set aggressive targets and meet deadlines
•    Experience with full end-to-end development of applications, version upgrades, integrations, & migrations. 
•    Proven experience overseeing multiple solutions & designs in parallel, driving technical discussions effectively between leadership, architecture teams, customers, &/or vendors
•    Able to be successful in working conditions of in-office and factory-type environments, including labs.
•    Able to work with minimal guidance while providing guidance to others
•    Able to excel in a highly collaborative and fast-paced team
•    Excellent analytical and technical communication skills (oral and written); Strong influencing, interpersonal, and relationship management skills, proficient in English

Preferred Qualifications:

•    Experience with working in the Digital or IT team supporting end consumers or retail   customers.
•    Technical knowledge of AWS/GCP services, AWS/GCP IOT, & with any AWS/GCP certifications
•    Project Management certificates or affiliation like PMP, Scrum or Agile
•    Experience migrating to and developing for AWS /GCP environments 
•    Experience with network security techniques, TLS, Authentication, Public Key Cryptography, Encryption, and Secure Firmware Updates
•    Experience with network protocols HTTPS, JSON, XML, REST API’s and API Management
•    At ease at excelling in a highly collaborative and fast-paced team environment.
•    Demonstrated project planning and leadership skills/experience
•    Exposure to web/mobile platform design
•    Six Sigma/Lean certified Black Belt or Green Belt

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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