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Senior Fulfillment Representative

Louisville, KY, United States  |  Manufacturing (Group)  |  ID: REQ-9185

Description

Job Location

USA, Louisville, KY

Job Posting Title

Senior Fulfillment Representative

The Challenge

The Specialist plays a critical role as a liaison with our Deployment, Transportation, Logistics, and Contract Sales team members to exceed our customer expectations and facilitate this critical channel’s growth.

What you will Do

Essential Duties & Responsibilities:

  • You will provide execution support to assigned customers and GE Appliances sales personnel.
  • Track orders, identify issues and escalate problems for resolution.
  • Your daily activity will include order processing, managing complex logistics, and issue resolution as required for assigned accounts. This includes working with Sales, Transportation, Logistics, and Warehouse teams.
  • Ensure that customer order shipments meet the customer delivery metrics and shipping requirements.
  • Provide information through exceptional cross-functional interaction with the GEA business team and customers.
  • Work closely with Customer Fulfillment Managers to accomplish team goals.
  • Team collaboration is key to success! You will aid and training to other team members.
  • Generate project ideas and complete as assigned.
  • Serve as a resource on business initiatives needed to drive sales growth and cost productivity.

What you need to Succeed

Why Join the GE Appliances team?

  • Medical, Dental, Life day one of employment

  • 401K, matching

  • Education Reimbursement

  • Vacation and personal days

  • Parental Leave

What you will need:

  • 2 years Order Management/Customer Experience

  • Proven demonstrated sound interpersonal skills.

  • Team player

  • Ability to handle challenging priorities.

  • Experienced with multi-task and work quickly in a transactional environment.

  • Order Management systems

What experience, skills, or understanding we would like you to have:

  • Demonstrated proficiency with CICS/Oracle/OE systems, including order management.

  • Proven oral and written communication skills.

  • Customer relations skills

  • Bachelor’s degree is highly desired.

  • Prior Distribution, Logistics, and/or Fulfillment work experience

  • Prior project management experience

  • Greenbelt certification

  • Data analysis skills utilizing available system tools (Excel, Access etc.)

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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