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Technical Manager, Manufacturing Operations, Laundry - Stamping

Louisville, KY, United States  |  Manufacturing (Group)  |  ID: REQ-9343


Job Location

USA, Louisville, KY

Job Posting Title

Technical Manager, Manufacturing Operations, Laundry - Stamping

The Challenge

Our Stamping team is seeking a Technical Manager, Manufacturing Operations on our 1st shift. As the Technical Manager, Manufacturing Operations will lead, coach, and develop a specific manufacturing area within the Laundry manufacturing value stream. This is including our Team Leaders and hourly production team members, to ensure high performance and continuous improvement in the areas of safety, quality, delivery and cost.
Candidates who have successfully coached Union teams to reach their greatest potential are encouraged to apply.

What you will Do

Manufacturing Operations:  Provides support to the value stream Business Leader by leading the operational and improvement activities of an assigned production area within the value stream.

  • Direct Reports include Team Leaders & Hourly Production team, members

  • Responsible for operational performance and improvement of key metrics, including safety, quality, delivery, cost, and morale. Align area metrics with overall department/value stream goals; organize resources to deliver on these metrics.

  • Oversee the daily start-up of the production area. Ensure line is appropriately staffed and manage staffing throughout the day; monitor expected and unexpected absenteeism—review the daily plan with Team Leaders.

  • Ensure production line boards are completed promptly. Utilize production line boards to collect information on area performance, issue identification, and problem resolution. Ensure information is passed on to the following shift and management.

  • Maintain an excellent technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required.

  • Act as a first responder to Team Leaders and production team members within the production area. Facilitate delegation of issues to an appropriate level in the escalation process.

  • Ensure the Lean manufacturing practices and Escalation Process set forth under the Appliance Production System are followed and adhered to within the value stream manufacturing operations.

  • Attend daily production meetings and cascade necessary information to Team Leaders. Lead and maintain rigor around daily Team Leader meetings, escalation meetings, etc. Communicate key issues to the leadership team at the daily production meeting.

  • Oversee the deployment of standardized work within the value stream operation. Ensure process stability through following standardized work. Coach and develop Team Leaders and team members to ensure standardized work is in place and is followed.

  • Ensure adherence to the Job Instruction method by reviewing and verifying Job Instruction forms, including cross-training matrix. Team Leader delivery of four-step method to ensure 'Critical Points' and 'Why' are conveyed accurately and effectively.

  • Ensure 5S standards are met for the area.

Continuous Improvement:  Live, promote and teach the Appliance Production System philosophy and drive continuous improvement within the assigned production area.

  • Lead work team to react aggressively to factory inefficiencies. Drive problem-solving and root cause identification of problems for the production area. Engage all members of the escalation team to address and resolve issues, ex. PIE, quality, facilities engineer, etc.

  • Support the Business Leader in managing a cross-functional team (PIE's, Team Leaders, Kaizen Promotion Officers, and other Lean resources) to continuously identify and work to reduce waste in the area for short-term and long-term improvement initiatives.

  • Serve as a first responder within the escalation process for problems/issues within the value stream operation.

  • Participate in meetings to review department issues. Assist in prioritizing and assigning ownership for open items in the designated production area. Track items to closure and ensure follow-up with key stakeholders.

  • Champion kaizen events within the department. Ensure related countermeasures are implemented on manufacturing line(s).

  • Participate in the planning and execution of work area rebalancing utilizing Yamazumi charts.

Leadership & Administration:  Provide active day-to-day leadership, work direction, and support for a manufacturing team within a production area.

  • Partner with site Human Resources team to ensure fair and consistent administration of all policies, work rules, and processes.

  • Oversee line staffing and allocate employees to cover absenteeism.

  • Complete job postings as needed.

  • Complete-time cards daily and ensure employees receive appropriate pay for time worked. In addition, ensure upgrades are properly coded, leave types are identified, and overtime is calculated correctly.

  • Identify and communicate Overtime needs.  When applicable, acquire overtime help and accurately apply overtime guidelines; ensure correct overtime lists are posted at all times.

  • Lead employee disciplinary investigation and action as appropriate. Partner with HR to conduct timely investigations when necessary. Complete accurate and thorough disciplinary records with supporting documentation.

  • Ensure attendance discipline is issued promptly and consistent with the Attendance Policy.

  • Distribute written communications in a timely fashion.

Quality:  Ensure the product produced on the manufacturing line is defect-free and produced according to specification.

  • Ensure all quality processes/standards are followed within the assigned production area.

  • Monitor quality issues daily and drives the resolution or escalation for any defect.

  • Ensure Team Leaders include quality standards in Standardized Work to meet design intent and build in quality.

  • Work cross-functionally with multiple stakeholders to address and solve production line quality issues (i.e., Team Leader, engineering, quality).

  • Monitor scrap data/reports to drive resolution of scrap issues and work projects to prevent future scrap.

  • Partner with Plant Quality and Engineering staff to drive improvements in First Pass Yield and Service Call Rate (SCR) metrics.

Safety:  Responsible for the safety performance and metrics for the production area.

  • Promote safety culture and ensure team's compliance with safety rules and procedures, such as PPE compliance, accident investigation within 24 hours, Safety Contacts, and safe start participation.

  • Lead and own accident investigation to identify the root cause and drive required corrective action(s). Log and close accident investigations promptly.

  • Manage the department's safety action item list, including corrective actions from near misses, accident reports & ergo assessments.

What you need to Succeed

Minimum Qualifications

  • Four (4) years of experience within Stamping

  • Leadership experience and technical acumen within the supply chain (i.e., manufacturing, warehousing, distribution, materials, quality, procurement, fulfillment, or related functional area).

  • BS/BA degree required, ideally in engineering, supply chain management, or business

Position Requirement

  • Demonstrated experience working with individuals at all levels of the organization to achieve operational results and positive union relations.

  • High level of initiative, energy, and motivation to develop & grow in a team environment

  • Organizational skills, initiative, and ability to handle multiple priorities and tasks.

  • Technical solid competency & experience.

  • Strong leadership, communication, and interpersonal skills.

  • Solid problem-solving & follow-through ability.

  • Ability to facilitate team projects.

  • This position supports 24/7 manufacturing facilities. Occasional off-shift, on-call, and weekend work may be required.

Preferred Qualifications:

  • 5 years of leadership experience in a manufacturing environment, supplier management, and project implementation.

  • Six Sigma certification preferred, with strong knowledge of Lean, DMAIC, workout, and other change mechanisms.

  • Demonstrated accomplishments showing results-driven methodology, analytical methods, schedule achievement, teamwork.

  • Lean Manufacturing implementation experience.

  • Strong verbal and written communication, interpersonal,and leadership influencing skills.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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