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Platform Architect, Salesforce Engagement Platform

Hyderabad, TG, TS, India  |  Information Technology  |  ID: REQ-9569

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Description

Job Location

Hyderabad (SAL) IN

Job Posting Title

Platform Architect, Salesforce Engagement Platform

The Challenge

Technical leader with overall accountability of Salesforce and Heroku platforms related solution development and administration in alignment with enterprise architecture standards. He/She will partner with business stakeholders, program teams and partners to prioritize, configure/develop and release solutions.

What you will Do

• Technical leader with overall accountability of Salesforce and Heroku platforms related solution development and administration in alignment with enterprise architecture standards. • Partner with Business stakeholders, Program teams to prioritize, configure/develop and release solutions. Act as the liaison between Business users, DT team, vendors and development team. • Hands on experience and expertise is salesforce data Architecture design and management. Certification in salesforce data architecture and management designer is preferred • Experience in salesforce analytics solution/ use case execution using Einstein analytics, next best action and tableau analytics • Manage Salesforce data and associated integrations with Heroku and other applications within GEA. Conduct regular audit of the platform and put various control plans in place to keep the environment secure and in compliance with regulatory requirements like CCPA, GDPR. • Translate business requirements into well-architected solutions that best leverage the Salesforce platform and products. Lead technical design sessions, designing and documenting technical solutions that are aligned with the business objectives • Provide guidance during evaluation of a business requirement and how it can be met with either point-and-click configuration or code and customization • Provide design and architecture support in replacing heritage applications, legacy business process and application with salesforce/Heroku based solutions. Strong advocate of salesforce out of the box functionalities, must consider configuration vs code, build vs buy while designing solutions. • Establish standard, repeatable processes to support administrative, development, and change management activities related to salesforce platform. • Follow and understand new Salesforce product and technical capabilities resulting from product releases and acquisitions. • Demonstrate technical thought leadership in leading technical delivery of Salesforce implementations including: o Development of custom solutions and integrations o Managing technical scope, estimation of level of effort and business expectations o Providing hands-on expert level assistance to developers for technical issues o Designing and managing the execution of test plans and ensuring a quality solution is delivered o Coach and mentor junior technical team members o Conduct code reviews for ongoing projects to ensure high code quality and design patterns are followed

What you need to Succeed

• 8+ years of CRM experience, the majority specifically with Salesforce • BS in CS, CE or equivalent • Active Salesforce certifications (Application and System Architect strongly preferred) • Salesforce data architecture design and management expertise • Expert level understanding of the core Salesforce platform (Sales Cloud, Service Cloud, Community Cloud) with functional knowledge of the entire product suite, including Marketing Cloud, Integration Cloud, and App Cloud • Strong knowledge and experience of Salesforce development, configuration, and administration capabilities • Knowledge and experience in salesforce community/experience cloud. • Knowledge of salesforce identify solutions. • Hands-on Lightning, Apex, Visualforce, JavaScript, HTML, and CSS development experience • Web Services development or experience with the Salesforce API (REST/SOAP/Bulk, etc.) • Knowledge of data integration tools and experience integrating Salesforce with different business systems (ETL, CPQ, marketing automation, reporting, etc.) • Strong understanding of environment management, release management, code versioning best practices, and deployment methodologies • Knowledge of AWS (Lambda) and Heroku app development platform and Heroku PostgreSQL • Ability to assess the impact of new requirements on all upstream and downstream applications, systems and processes before proposing a solution.

• Strong problem-solving skills with the ability to work cross-functionally in a fast-paced and rapidly changing work environment either on a team or as an individual contributor • Excellent written, presentation and verbal communications skills • Be comfortable with agile, waterfall and hybrid delivery methodologies • Creative problem-solving abilities • Critical thinking skills

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

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