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Accounts Receivable Specialist

Louisville, KY, United States  |  Finance  |  ID: REQ-9875


Job Location

USA, Louisville, KY

Job Posting Title

Accounts Receivable Specialist

The Challenge

Ask anyone at GE Appliances and they’ll tell you they work with some of the best people in the world – people who would excel anywhere, but who choose to work here. Why? Because they thrive on challenges. Because they take pride in our products. Because they relish the chance to work alongside other extraordinary people.

The Accounts Receivable Specialist will have the opportunity to collaborate with customers, sales department, distribution, operations, and other teams to identify and resolve issues preventing payment.

What you will Do

  • Develop proficiency in Order To Cash processes to proactively identify and resolve issues
  • Provide oversight to AR Team, with goal to reduce past dues and minimize write-offs
  • Provide backup support to AR Team Leader and other AR Specialists
  • Serve as escalation point when AR Reps are faced with challenging situations
  • Provide guidance to new hire training and help employees successfully manage daily operations
  • Determine underlying issues causing past dues and partner with Commercial and Operations teams to fix upstream processes
  • Facilitate meetings with Sales team and customers to resolve past due balances and to ensure processes are aligned
  • Support Oracle ERP transition, including but not limited to training and supporting post production activities
  • Collaborate with Risk Management and other teams to initiate credit line reviews and monitor high risk accounts
  • Provide support for the Sales team and a high level of Customer Service, including but not limited to timely release of orders and timely responses
  • Support Shared Services objectives and provide after hour support to meet monthly, quarterly, and annual performance goals

What you need to Succeed

Minimum Qualifications

  • Bachelor’s degree or minimum 4+ years of experience in collections, accounts receivables, accounting/financial services, or call center setting
  • Self-starter who can work independently to solve problems in a fast-paced environment
  • Excellent verbal and written communication skills
  • Ability to work in a team environment and to help others to succeed
  • Ability to multi-task and meet daily objectives
  • Proven analytical, negotiation, and influencing skills
  • Accountable and willing to take initiative and drive change
  • Proficiency in MS Excel

Preferred Qualifications:

  • Previous GEA Accounts Receivable experience
  • Bi-lingual- English/Spanish
  • Proficiency in MS Suites

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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