Lead direct reports including Supply Chain Development Program (SCDP) member, 4 supplier quality technicians, 1 salvage coordinator and 2 autopsy technicians.
Implement immediate containment plans for supplier quality issues/concerns. Start root cause analysis and provide immediate feedback to suppliers.
Serve as the Supplier Quality liaison between the plant-based Cost of Quality (COQ) team and the Sourcing/Supplier Quality Organization.
Drive permanent resolution of manufacturing issues (PPM rejects) and consumer issues (Service Calls) caused by supplier defects.
Lead the Supplier Corrective Action (SCAR) process to identify problems, implement containment plans, complete failure analysis, identify root cause, implement sustainable solutions, and validate benefits.
Use Lean Six Sigma to implement projects improving customer satisfaction while eliminating waste.
Work with Supplier Quality Engineers to fix-or-exit problematic suppliers by implementing robust corrective actions or qualifying alternate suppliers.
Support New Product Introduction (NPI) with launches on schedule with industry leading quality.
Own the supplier part failure analysis (autopsy) process in the plant and leverage findings to drive supplier containment activities and permanent corrective actions.
Work with Supplier Quality Engineers to identify supplier gaps in performance versus requirements, and develop closure plans.
Reduce End of Line Audit (EOLA) findings.
Provide first response to highest level supplier quality issues.
Facilitate, track and ensure closure of all assigned CAPAs and SCARs.
Manage/track supplier material returns/billbacks.
Voting member of the Change Implementation Board (CIB)
2+ years Supply Chain, Manufacturing, or Technical experience
Bachelors, preferred in Engineering or related field
Ability to analyze and determine failure modes of range components
Ability to define and develop processes and solutions in a team-based manufacturing environment
Strong shop floor/manufacturing experience and comfort level
Proven ability to lead cross-functional teams to drive change
Strong background in applying statistical quality control tools for process and product controls:
(SPC, Gage R&R, Process Capability, Process FMEA, 8D, 5 why/7ways).
Strong problem solving, analytical and collaborative skills
Self-starter; with the initiative to identify and implement new ideas.
Outstanding communication, presentation, and leadership skills
Demonstrated ability to independently develop, manage and implement aggressive project plans with both global and domestic suppliers
Willingness to travel domestically and internationally, up to 10%
Preferred Experience, Skills and or Knowledge
Excellent project tracking and detailed planning skills
5+ years of plant/ high volume manufacturing experience
Knowledge of Appliance manufacturing processes and/or similar high-volume assembly processes
Experience working with SCR/warranty/field data
Desire to work in a plant/manufacturing environment
Working knowledge of Supplier Quality Systems and processes.
Significant experience in implementing Lean process improvements in manufacturing operations
Six Sigma: Master Black belt, Black belt, or Green belt
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.