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GE Appliances Sales Operations Analyst – Retail Execution

Louisville, KY, United States  |  Sales  |  ID: REQ-10080


Job Location

USA, Louisville, KY

Job Posting Title

GE Appliances Sales Operations Analyst – Retail Execution

The Challenge

Job Description Summary
The Sales Operations Analyst is a role that works closely with Retail National Account Directors and Regional Sales Directors to administer, communicate, and contribute to the development of effective field execution plans. This role will help drive better, faster decision making in the field by harnessing and integrating data insights from existing and emerging business intelligence tools including: Salesforce, ERP/Oracle, all Third Party Sourced Competitive Information. By working with data analytics and synthesizing competitive data this role will provide the sales team with relevant insights and ultimately drive behavior to grow GEA more efficiently. Position desired location is Louisville KY but open to other locations within the US.

What you will Do

Job Description

  • Help maintain and communicate best-in-class dashboard tools for the sales team.
  • Work with IT, Pricing, and Finance to automate and simplify reporting processes.
  • Collaborate with Retail Execution Team to deliver customer-focused programming that simplifies business operations for sales team.  
  • Offer analysis, council, and direction as the authoritative voice-of-sales for HQ stakeholders.
  • Serve as the key contact and liaison between operations, buying group customers, and administrative issues with GEA Retail regions
  • ASM productivity project lead for Retail Sales Advocates.
  • Sales and floor lineup analysts
  • Identify and help drive operational, executional, process improvements and simplification to increase customer face time for our ASMs
  • Support marketing programs and promotions; provide input and guidance on key field executional initiatives
  • Develop/recommend/implement training of sales team on pricing, programming and operations
  • Create and conduct training and communications at all levels: customers, sales force, upper management
  • Have a clear understanding of all priorities, actions and programs the field is executing daily and help to simplify these processes
  • Execute field firepower (backside customer incentives) programs with accuracy and attention to detail
  • Process account maintenance requests for all Buying Group & Independent and National Accounts which include New Account Setup, Changes to Accounts, and Canceling of Accounts.

Lead additional projects/initiatives as needed

What you need to Succeed


  • Have 3+ years of relevant experience in Sales, Sales Operations, or comparable business experience. 
  • Possess high proficiency in Oracle, MS Office (especially Excel), and Salesforce.
  • A demonstrated ability to work cross functionally to create more efficient processes for end users.

Desired Characteristics

  • Excellent communication skills with an ability to translate complex program execution into usable / relevant tools for the sales team.
  • Able to innovate and comfortable making decisions in a fast-moving environment
  • Knowledge of GEA systems.
  • Experience in retail/contract sales operations.
  • Demonstrated ability to manage multiple projects and deliver results.
  • Excellent ability to work in a cross-functional team.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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