Join our Talent Network
Skip to main content

Senior Supplier Quality Engineer

Louisville, KY, United States  |  Quality  |  ID: REQ-10324

Description

Job Location

USA, Louisville, KY

Job Posting Title

Senior Supplier Quality Engineer

The Challenge

Own all aspects of supplier & sourcing relationships production and service only parts suppliers, which impact the Cost of Quality (COQ) to GEA and the Parts Distribution Microenterprise (ME). Measure, prevent, react, and enforce processes, policies, and procedures with the suppliers and their assigned SQEs, providing near real time data around supplier receiving defects and the corresponding corrective actions.
Provide clear data and direction for all service parts suppliers relative to quality and processing aspects of their delivery, using data and metrics to track and improve top problematic suppliers. From the customer facing side of the operation, you are responsible for improving the customer experience by ensuring timely and accurate resolution of field quality issues, packaging issues, NPI and product line Service Execution Leader (SEL) escalated issues. Engage with and support the 3PL teams at multiple sites.

What you will Do

Essential Duties & Responsibilities:

  • Responsible for all commodities, product lines, and suppliers for JEF and RVR service parts warehouses

  • Protect running production by identifying good vs. bad and driving immediate containment of nonconforming or suspect material

  • Reduce recurrences by auditing incoming shipments and use of the SCAR system.

  • Engage in and manage projects to drive improvement within the supplier’s processes

  • Decrease supplier’s PPM

  • Track supplier’s processes to reduce control plan violations

  • Implement standardized project management for sort/rework with Stratosphere Quality at warehouses

  • Work with SQE, Technology, and Buyers to help contain obsolete product when superseded

  • Measure parts and compare to drawings to determine specifications and whether the parts meet the spec

  • Pull CAD files for scan lab measurements and empis specs for AP35 lab testing

  • Create billback communications to retrieve money lost due to supplier issues

  • Standardize quality process flow to maintain systematic organization and separate quality issues caused by the supplier vs quality issues caused by the warehouse

  • Improve response timing and resolution of reported incidents quickly and efficiently

  • Work with suppliers and materials to improve pack plans and supplier shipping processes to reduce receiving discrepancies

  • Establish quality nonconformance area at RVR and train quality personnel to help increase their knowledge of basic quality

  • Respond to customer service inquiries and resolve issues quickly to avoid concessions

What you need to Succeed

Minimum Qualifications:

  • Engineering or Technical degree (Physics, Chemistry, Mathematics) or equivalent technical experience

  • Five (5) years of Supply Chain, Quality, and/or Technical experience in a manufacturing environment

  • Strong background in applying statistical tools for process and product development and control (i.e. Gage R&R, Process Capability, Control Plans, SPC, Process Failure Mode Effects Analysis (PFMEA), and Design of Experiments (DOEs)).

  • Skilled and experienced with reading and understanding prints, dimensions, and tolerances. Basic understanding of GD&T.

  • Experienced with problem-solving tools and techniques (i.e. 8-D, 5 Whys, 7 Ways, DOE, eCAR, Fishbone, Pareto, Six Sigma, First Piece, PPAP).

  • Ability and willingness to travel domestically and internationally

  • Excellent communication skills, both verbal and written

  • Demonstrated leadership to influence and drive change within a highly matrixed organization.

Preferred Qualifications:

  • Master's Degree

  • Experience with assigned commodity manufacturing processes

  • Demonstrated ability to independently develop, manage and implement aggressive project plans both globally and domestically

  • Demonstrated ability to simplify complex information and prepare concise executive summaries

  • Prior international work experience & multi-lingual (Chinese, Spanish, etc.)

  • Demonstrated ability to simplify complex information and prepare concise executive summaries

  • Demonstrated ability to independently develop, manage and implement aggressive project plans both globally and domestically

Working Conditions:

  • Primary work location will be the Jeffersonville, IN parts warehouse.

  • Ability and willingness to travel domestically and internationally (20%)

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

Share

mail

Connect with Us on Social

Back to top