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Senior Manager, Manufacturing Operations, 3rd Shift

Louisville, KY, United States  |  Manufacturing (Group)  |  ID: REQ-11199

Description

Job Location

USA, Louisville, KY

Job Posting Title

Senior Manager, Manufacturing Operations, 3rd Shift

The Challenge

The GE Appliances Manager, Manufacturing Operations is responsible for the overall operational plan, performance and improvement of an entire value stream operation within a manufacturing facility. Develop, lead and coach salaried and hourly team members to achieve high performance in the areas of safety, quality, delivery and cost.

What you will Do

Manufacturing Operations: Oversees manufacturing operations for an entire value stream within a plant.

  • Own and prepare the annual operational plan/playbook for a manufacturing value stream. Responsible for operational performance and improvement of key metrics including safety, quality, delivery, cost and culture. Align area metrics with overall plant goals; organize resources to deliver on these metrics.
  • Lead activities of cross-functional manufacturing team, to include responsibility for salaried and hourly team members within the assigned business unit.
  • Direct Reports include Area Business Leader (ABL)
  • Indirect Reports: Team Leader
  • Utilize production line boards to collect information on value stream performance, issue identification and problem resolution. Ensure information is passed on to the following shift and management. Hold team accountable to maintain and manage the boards.
  • Maintain a good technical knowledge of operations; follow the escalation process to address and respond to abnormalities and recommend corrective action as required.
  • Ensure the Lean manufacturing practices and Escalation Process set forth under the Appliance Production System are followed and adhered to within the value stream manufacturing operations.
  • Manage and track all department metrics and budgets. Prepare daily report-out of metrics for a production meeting.
  • Establish daily operating rhythm in the department. Conduct daily start-up meetings with TL's and ABL's. Maintain rigor around daily team leader meetings, escalation meetings, etc.
  • Prepare topics for daily team meetings; ensure team leaders understand and cascade the message appropriately and correctly. Rotate through the team meetings each day.
  • Oversee the deployment of standardized work within the value stream operation. Ensure process stability through following standardized work.
  • Coach and develop Area Business Leaders, Process Improvement Engineers, and Team Leaders to ensure standardized work is in place and is followed.
  • Ensure adherence to the Job Instruction method by reviewing and verifying Job Instruction forms, including cross-training matrix, and Team Leader delivery of four-step method to ensure ‘Critical Points’ and ‘Why’ are conveyed accurately and effectively.
  • Ensure 5S standards are met for the entire value stream.

Continuous Improvement:  Live, promote and teach the Appliance Production System philosophy and drive continuous improvement within the value stream operation.

  • Manage and promote work team(s) that react proactively to factory inefficiencies. Drive problem-solving and root cause identification of problems for the entire value stream.
  • Engage all members of the cross-functional escalation team to address and resolve problems, ex. Manager, Manufacturing Operations, Team Leaders, Kaizen Promotion Officers, and other Lean resources
  • Continuously identify and work to reduce waste in the area for both short and long-term improvement initiatives.
  • Serve as a second-level responder within the escalation process for problems/issues within the value stream operation.
  • Drive regular meetings to review department issues. Prioritize and assign ownership for open items. Track items to closure and ensure follow-up with key stakeholders.
  • Promote kaizen events within the department. Ensure related countermeasures are implemented on manufacturing line(s).
  • Oversee the planning and execution of work area rebalancing utilizing Yamazumi charts.

Leadership:  Provide effective day-to-day leadership for a highly energized, integrated, cross-functional manufacturing team.

  • Create goals for each member of the team. Ensure 1-on-1 career coaching, performance feedback, employee training, and talent development. Participate in the annual performance review process.
  • Manage employee disciplinary investigation and action as appropriate. Partner with HR to conduct timely investigations when necessary. Complete accurate and thorough disciplinary records with supporting documentation.
  • Recruit resources to fill team needs in a timely fashion.
  • Develop and mentor future stars for the business.
  • Partner with site Human Resources team to ensure fair and consistent administration of all policies, work rules, and processes.

Quality: Ensure the products produced within the entire value stream operation are defect-free and produced according to specifications.

  • Ensure Manufacturing Control Plan (MCP) and all quality processes/standards are followed within the entire value stream.
  • Monitor manufacturing processes, data & reports on a daily basis and drive the resolution or escalation for any defect.
  • Ensure Team Leaders and PIE’s include quality standards in Standardized Work to meet design intent and build in quality.
  • Work cross-functionally with multiple stakeholders to address and solve production line quality issues (i.e. Team Leader, engineering, quality).
  • Monitor scrap data/reports to drive resolution of scrap issues and work projects to prevent future scrap.
  • Partner with Plant Quality staff and engineering to drive improvements in key quality metrics, including First Pass Yield, Overall Yield, and Service Call Rate (SCR) metrics.

Safety:  Responsible for the overall safety performance and metrics for the value stream operation.

  • Promote an exceptional safety-minded culture in the value stream. Maintain an effective safety program, ensuring the observation of safety precautions and safe work methods by all personnel, including behavior-based safety observations, safety meetings, safety audits, and 5S housekeeping standards.
  • Enforce compliance to safety rules and procedures, timely accident investigations, Safety Contacts, and Safe Start participation.
  • Review and sign off on all accident investigations. Ensure they are completed in a timely manner and identify the root cause and corrective action to drive required changes.
  • Manage the department's safety action item list, including corrective actions from near misses, accident reports & ergo assessments.
  • Support and be an advocate for site environmental compliance as applicable (e.g., air emissions, water discharge, and waste disposal & recycling) while improving environmental performance through more efficient use of resources and reduction of waste.

What you need to Succeed

Minimum Qualifications:

  • 5 years of leadership experience and technical acumen within a manufacturing operation.
  • Bachelor's Degree

Additional Requirements

  • Must have the ability to teach, facilitate meetings, provide constructive feedback and listen effectively.
  • Must be able to identify, dissect and resolve problems in multi-functional settings.
  • Must have proven interpersonal and communication skills to coach and pioneer high involvement work teams.
  • Must have demonstrated skills in the achievement of business goals and change implementation.

Preferred Qualifications:

  • BS Engineering (IE, ME, or EE) or equivalent experience.
  • 7 years of experience in manufacturing/plant operations.
  • Green Belt or Black Belt / MBB certification with sound knowledge of Lean, DMAIC, workout, and other change mechanisms preferred but not required.
  • Demonstrated accomplishments showing results-driven methodology, systematic methods, schedule achievement, teamwork.
  • Lean Manufacturing implementation experience.
  • Solid verbal and written communication, interpersonal and leadership influencing skills.

Working Conditions:

  • Working conditions are normal for both an office and manufacturing environment.
  • Work may involve lifting materials and products up to 25 pounds.
  • Working in the manufacturing environment requires the use of safety equipment to include but not be limited to: safety glasses, hearing protection, gloves, work shoes/boots.
  • Work may require occasional weekend and/or evening work.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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