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Senior Business Systems Analyst (Remote)

Indianapolis, IN, United States  |  Information Technology  |  ID: REQ-10972


Job Location

USA, Louisville, KY

USA, Atlanta, GA, USA, Columbus, OH, USA, Indianapolis, IN, USA, Montgomery, AL, USA, Nashville, TN

Job Posting Title

Senior Business Systems Analyst (Remote)

The Challenge

The Senior Business Systems Analyst – SmartHome Solutions with Project Management focus will work with our SmartHome Solutions technical team, Product line leaders, Technology leaders, SmartHome Solutions and other Business Partners across GEA. As the business transform itself into becoming the leader in IOT, this role will act as a catalyst in delivering on some key transformative capabilities for the future. This diverse position will own and work closely with business/functional partners to craft the SmartHome Appliances strategy, process, service, roadmaps, and context in which the business operates. The Senior Business Systems Analyst will be the interface between the Mobile, Firmware, Electronics, Product management, product lines and the Digital technology teams. This role will be responsible for understanding business requirements and translating them into technical requirements. The role will also prioritize and manage the capacity utilization of the technical team.

The role will assess and address process and project risks as well as identify opportunities to improve efficiency of the team. Responsibilities will include a wide range of activities from gathering requirements to participating in project progress discussions, developing new business models, and engaging with the larger Digital Technology team to deploy enterprise solutions in line with our Zero Distance strategy.

What you will Do

  • Lead and act as a liaison between functional business customers and the Smarthome DT team to develop and drive Digital solutions in our SmartHome Solutions area.

  • Participate in the Digital Connected Council and partner closely with the SmartHome solutions Product Manager to understand the roadmaps, program influx and priorities

  • Foster dialogue and partner with business teams to deliver new capabilities and driving value attainment for our consumers

  • Having experience in understanding/working with programming teams and basic working knowledge of public clouds like AWS.

  • Responsible for contribution to strategic direction, evolution, design, documentation, implementation, validation, and support of critical IoT applications/frameworks.

  • Participate in understanding and providing direction for issues and planning regarding SmartHome Solutions' IoT application landscape.

  • Participate/Drive sprint planning and project management for the team. Drive Agile processes and enable efficient communication with business partners

  • Help in creating and maintaining project schedules for various projects working closely with the Mobile, Firmware, Electronics, product line leaders, Product management and Digital technology teams

  • Application planning and forecasting (current year initiatives and long-term outlook), prioritize tasks by criticality, development time and resourcing needs, coordinating with developers and architects, customers, and leadership to plan and execute to milestones.

  • Project management, ability to successfully manage multiple tasks, strong relationship building skills & communication skills, facilitating project meetings and presentations to all types of audiences with all members of the project spectrum.

  • Scope, setting schedule, timelines, work with DT resource capacity, and driving quality of deliverables for our business projects.

  • Drive root cause analysis and improvement opportunities for business disruptions with monitoring/controls.

  • Escalate issues to project members, business and DT leadership as needed.

  • Build repeatable and reusable processes, be an advocate for automation and simplification, ensure operating mechanisms are in place to deliver system availability/reliability and resolution to incidents and problems.

  • Advise & recommend team on all projects leading to high quality solutions for deliverables.

  • Drive productivity, cost-out and defect reduction in all phases of work.

  • Regularly update projects for executive dashboards for ticketing and project tracking as needed.

  • Demonstrate ability to work with limited supervision and achieves targets; can drive multiple projects simultaneously.

  • Promote and drive efficiency for self & team, be a self-starter, and deliver projects with priority and on time and budget. 

  • Development of visual functional & technical specs use cases and test cases.

  • Be a role model for other team members by upholding self and team ownership & accountability, partnering with our customer base and leadership, and driving self and team to meet critical project timelines. 


  • B.S. in Computer or Software Engineering, Software Development, Project Management, or equivalent experience

  • Experience with formal software development methodologies (Waterfall, Agile, Test Driven Development)

  • 3-5 years of project management experience with forecasting, application planning around cloud hosting and costing

  • Experience working with global software development team (US & India)

  • Ability to influence and build consensus with business stakeholders, other DT teams and leadership

  • Excellent collaboration, negotiation, system and troubleshooting/problem solving skills

  • Proven experience working on large scale projects, prioritization, and handling day-to-day requests from the business

  • Proven experience in influencing data driven decisions, leading peers and contractors, growth playbook and planning initiatives

  • Proactive, responsible individual, able to set and meet project plans with minimum oversight

  • Experience with full end-to-end implementation of new applications, version upgrades, integrations, & migrations.

  • Proven experience overseeing multiple solutions & designs in parallel, driving technical discussions effectively between leadership, architecture teams, customers, &/or vendors.

  • Able to be successful in working conditions of in office and factory type environments, including labs.

  • Able to work with minimal guidance while providing guidance to others

  • Be a self-starter demonstrating end-to-end ownership on multiple projects in parallel

  • Able to excel in a highly collaborative and fast-paced team

  • Excellent analytical and technical communication skills (oral and written); Strong influencing, interpersonal, and relationship management skills, proficient in English

  • Self-motivated, a passion for software development with a will-to-win as a team attitude.

What you need to Succeed

  • Experience with working in the Digital or IT team supporting end consumers or retail   customers.

  • Technical knowledge of AWS/GCP services, AWS/GCP IOT, & with any AWS/GCP certifications

  • Project Management certificates or affiliation like PMP, Scrum or Agile

  • Experience migrating to and developing for AWS /GCP environments 

  • Experience with network security techniques, TLS, Authentication, Public Key Cryptography, Encryption, and Secure Firmware Updates

  • Experience with network protocols HTTPS, JSON, XML, REST API’s and API Management

  • At ease at excelling in a highly collaborative and fast-paced team environment.

  • Demonstrated project planning and leadership skills/experience

  • Exposure to web/mobile platform design

  • Six Sigma/Lean certified Black Belt or Green Belt


GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



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