Join our Talent Network
Skip to main content

Distribution Order Support Coordinator-Billing

Louisville, KY, United States  |  Logistics  |  ID: REQ-11327


Job Location

USA, Louisville, KY

Job Posting Title

Distribution Order Support Coordinator-Billing

The Challenge

The Distribution Order Support Coordinator-Billing will be responsible for processing weekly invoices by auditing charges thereby ensuring the charges get uploaded to the system. In addition they will communicate with customers and schedule daily shipments utilizing the ERP system, Oracle Transportation Management (OTM). This person will also be responsible for primary communication from the Logistics distribution groups with Sales, Transportation, our shippers, Local Delivery and Customers to ensure orders are scheduled to meet customer delivery requirements while balancing cost and service.

What you will Do

  • Process weekly invoices by auditing the charges, ensuring the charges get uploaded to the system
  • Maintain file information on invoices that were deducted or short-paid
  • Produce reports that highlight shipping characteristics
  • Communicate with appropriate departments both internally and externally when invoice discrepancies arise
  • Process customer billing accurately and within the requested time per their requirements
  • Ability to understand and discuss essential freight documentation that supports chargers invoiced and is required for payment

What you need to Succeed

Additional Job Description

Position Requirements:

  • Capable of multi-tasking and executing with strong attention to accuracy and detail
  • Proficient in MS Excel and Web Based applications
  • Strong communication skills, both oral and written
  • Demonstrates Clear Thinker and External Focus as strengths to make sure orders are shipped and customers are satisfied
  • Process focused and has proven record of resolving issues in a fast-paced environment
  • The ability to critically think through situations; identify quick and efficient solutions which minimize customer impact is essential.
  • Ability to perform different tasks on a daily or weekly basis.
  • High focus on customer service
  • Comfortable working in “gray areas” and is self-reliant and able to make decisions through resourcefulness, creativity, and expertise.

Minimum Qualifications:

  • Associate Degree or minimum of two years of relevant work experience

Preferred Qualifications:

  • Previous experience in ocean freight shipping
  • Previous experience in order service, sales, transportation, or logistics
  • Bachelor’s Degree in business, supply chain or other related field
  • Previous experience in developing and working from Standard Operating Procedures (SOP’s)

Working Conditions:

  • This is a work remote position that will require occasional visits to Appliance Park in Louisville, KY for meetings, training
  • Will only consider candidates currently in the Louisville metro area (1-2 hrs of city center)
  • Reliable, high-speed internet connection with at least 30mb download speed – cable or fiber (NO dial-up, satellite or cellular hotspots) required.  You must demonstrate these speeds to qualify for this role.
  • Smartphone with Android OS or iPhone
  • May require off-shift working hours. 

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.



Connect with Us on Social

Back to top