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Parts Customer Service Representative

Memphis, TN, United States  |  Service  |  ID: REQ-11362

This job posting is no longer active.

Description

Job Location

USA, Memphis, TN

USA, Amarillo, TX, USA, Jackson, MS, USA, Jackson, MS, USA, Louisville, KY, USA, Nashville, TN

Job Posting Title

Parts Customer Service Representative

The Challenge

We offer a base rate of $15.00 per hour + plus commission and weekly pay. We also offer a comprehensive
benefits package, including medical, dental, vision, short-term & long-term disability, life insurance, tuition
reimbursement and ability to earn paid time off from the first day of employment. This position is a remote
opportunity with a full-time schedule.
Great potential to earn up to an additional $600 within your first 12 weeks for all new employees!!!!
Earning opportunity based on attendance and performance.
Do you have what it takes?
We are looking for ambitious self-starters with a positive and friendly attitude. Experience in customer service
and sales preferred. Excellent communication skills – both verbal and written with a dedicated mindset to be
at work on time each day M-F 10:30am-7pm (CST) and Saturday 7:30am-4pm (CST).

What you will Do

What you need to Succeed Requirements for Work Environment • Dedicated work area that is quiet and spacious enough for ASI provided equipment (i.e., PC, keyboard, mouse, monitors, chords to hook it all up and the ethernet chord) • Local internet provider (no Satellite or DSL internet connections allowed due to security issues) • Wireless Router (capable of handling minimum internet speeds of 25mbps Download 10mbps Upload) • Internet speeds must be as follows: Ping 50mbps or lower, Download 25mbps or higher and Upload 10mbps or higher Apply now. We will save a space for you!

What you need to Succeed

After training, you will have the knowledge to:
✓ Receive incoming contacts from GE Appliance consumers needing assistance with parts and 
accessories for appliance repair
✓ Establish a connection with consumers, leveraging various tools in a fast-paced organization
✓ Navigate through various computer systems and applications, using a desktop computer to research 
information for appliance parts and accessories
✓ Troubleshoot concerns regarding parts availability and back orders through interactions with parts 
warehouses and other parts specialists
✓ Ability to multitask various requests (computer, phone, supervisor, emails)
✓ Input GE Appliance parts accounts orders, using confidentiality and discretion in taking payments from 
consumers
✓ Achieve sales and productivity goals.
✓ Other duties as assigned

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

 

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