Lead & direct Quality Analysts to ensure compliance of the Quality Plan. Ensure processes and testing are performed according to the MCP/MCI/visual standards and data collected as prescribed.
Supervise employees by partnering with site Human Resources team to ensure fair and consistent administration of policies and processes.
Create and update standardized work for Quality roles.
Live, promote and teach the Appliance Performance System philosophy and drive continuous improvement.
Ensure quality team executes and audits the factory floor quality plans.
Tools used: QSP's, MCP's, MCI and standard work forms and Quality Manual
Areas to audit: Changeovers, new operators, CTQ jobs, Priority Part jobs, test and repair procedures, embargo effectiveness
Serve as a Level 2 escalation resource to quality issues.
Support Quality Tech’s, Shop Operations, Team Leaders and operators on resolution of issues such as acceptance standards, repair standards and containment of issues.
Respond to alerts driven by factory nonconformity or parts being rejected or replaced.
Ensure Quality team and Shop Operations are coordinating resources to address issues and investigated. Escalate as needed.
Manage the internal Quality Operating System to contain defects within the plant and lead resolution, corrective action and/or escalation.
Initiate and release quality holds as necessary.
Maintain, update and create control plans and other supporting ISO documentation as well as electronic systems.
Attend daily escalation and production meetings and escalate critical defects.
Support countermeasures and escalate specification issues to address concerns.
Make decisions in times of differing opinions as to what is the appropriate standard.
Ensure corrective actions/closures and deviation process is followed.
Train and coach Shop Operations, Quality team, PIE and ME to quality acceptance and repair standards as needed.
Monitor the internal Quality audits and product testing looking for negative trends that could lead to out-of-control and out-of-spec product.
Communicate trends, issue corrective action reports and escalate as needed.
Escalate and lead product containment as required.
Audit part compliance.
Identify issues and escalate to supplier quality for corrective action.
Attend quality reviews as needed.
Manage Quality team to ensure timely accounting and entry of rejects and scrap into QA system.
Analyze scrap reports to make sure they’re entered and to identify things that need to be addressed. Provide technical support and guidance to troubleshoot, analyze and drive actions to improve process yields and reduce scrap using Lean Six Sigma.
Support and improve MCI/MCP process. Review and sign off.
Manage and prioritize the M&S account for quality.
Review all new CTQ's, Qualification runs, Approve drawings and 1st piece acceptance in supporting NPI and MCTO activity.
Focus on problem solving efforts of multiple teams to resolve run the plant quality issues for both internal to the plant and supplier focused issues.
Weekly updates on specific process improvements (4 block by process).
B.S. degree or equivalent Technical degree and experience in Assembly Processes.
Six Sigma Green Belt certification is desired. Lean engagement demonstrated.
Prior experience in stamping and finishing processes
Familiar with powder coatings (paint/enamel)
Strong analytical/problem solving/project leadership skills.
Self starter, ability to take initiative and drive positive change and manage daily fire fighting.
Excellent interpersonal and presentation skills. Demonstrated ability to independently develop, manage and implement aggressive project plans.
Roper Corporation is an affiliate of GE Appliances, a Haier Company.
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.