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Builder Specialist

Phoenix, AZ, United States  |  Logistics  |  ID: REQ-13025

Description

Job Location

USA, Phoenix, AZ

Job Posting Title

Builder Specialist

The Challenge

The GEA Final Mile organization specializes in the delivery and installation of appliances via a 3rd party network of over 130 delivery agents throughout the United States. The Builder Specialist role will support the Final Mile team in executing the highest quality delivery experience for GE Appliance commercial customers. This position will work closely with delivery agents, sales, and customers.

What you will Do

Work directly with the sales team and third-party Final Mile Delivery Agents to understand and execute appliances delivery and installation to new Builder job sites:

  • Collaborate with sales team to understand upcoming new Builder jobs
  • Perform builder site assessment with sales team and job superintendent; review builder site readiness guidelines
  • Visit builder sites both pre- and post-delivery to ensure customer expectations were met
  • Visit builder sites to ensure quality of product via post-delivery installation audits
  • Provide on-site delivery/installation support; issue resolution

What you need to Succeed

Position Requirement:

  • Possess appliance installation knowledge
  • Understand builder site requirements
  • Excellent customer service skills, both written and oral
  • Ability to solve problems
  • Basic computer skills in Microsoft Word, Excel, PowerPoint and Outlook

Minimum Qualifications:

  • High School Diploma or GED
  • Minimum of 2 years’ related experience working with new construction and appliance installation

Preferred Qualifications:

  • 3-5 years’ experience working with new construction and appliance installation
  • Knowledge of local building codes
  • Bilingual in English and Spanish
  • College degree in Construction Management or other related degree field

Working Conditions:

  • Frequent travel within Phoenix metro area required
  • Frequent walking at builder job/construction sites
  • Work may require weekend and/or evening work

GE Appliances is an Equal Opportunity Employer.  Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

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