Live, promote and teach the Appliance Production System philosophy and drive continuous improvement in the technical process areas.
Collaborate with factory operations team to improve product quality through identification and elimination of root cause problems. Utilize Lean Manufacturing concepts to facilitate the success and validation of manufacturing process. Communicate opportunities and project status with Quality Subsystem Leader and Senior Quality Floor Leader.
Lead & direct hourly Quality Analysts to ensure compliance of the Quality Plan. Ensure processes and testing are performed according to the Manufacture Control Plans and data is collected as prescribed.
Coach Team Leaders and Quality Associates (QA) to ensure escalation processes are followed for quality-related issues.
Monitor quality yield and repair data/reports to assess trends (particularly negative) and significant or abnormal changes; Partner with plant operations to promote a team that reacts aggressively to factory inefficiencies and defects escalating issues to drive resolution.
Respond to alerts driven by factory non-compliance or levels of parts being rejected or replaced - investigate root cause to ultimately reduce scrap.
Supervise employees by partnering with site Human Resources team to ensure fair and consistent administration of policies and processes.
Create and update standardized work for Quality roles which includes but is not limited to: Manufacturing Control Plans (MCPs), Manufacturing Control Instructions (MCIs), visual aids, quality alerts and Forms (FRMs).
Own all aspects of the testing process, including data analysis to drive yield, Cost of Quality, and scrap metrics. Ensuring MCI/MCP (Manufacturing Control Plan) is followed and audit the test process and pass/fail limits Support Quality Leaders, Process Improvement Engineers, Business Leaders and Area Business Leaders on resolution of quality issues, repair standards and containment as needed.
Make timely decisions on quality standards and deploy preventative measures as required.
Analyze data as part of Statistical Process Control (SPC) and implement escalation plans as required by MCI/MCP. Monitor data trends and identify root cause if out of control then lead corrective actions to improve process yields and reduce scrap using lean processes.
Bachelor’s degree with problem solving experience.
Minimum 4 years’ experience in a high-volume manufacturing/operations or quality role with increasing responsibilities
Ability to work within large cross-functional teams and at multiple levels in the organization, including hourly and salary associates.
Lead by example and make continuous improvements in safety, quality, and productivity.
Solid verbal/written communication skills coupled with strong interpersonal skills
Strong project management and analytical/problem solving skills with demonstrated ability to scope and analyze cross-functional problems to generate/implement solutions
Computer proficiency and skilled in Microsoft Office Suite, such as Excel, Word, PowerPoint, and Outlook
High initiative, self-starter, proactive, dedicated, results oriented, and a team player
GE Appliances is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.